Privacy Policy
Privacy is sacred — just as our services are.

At Bangalore Cremation Services, we serve with compassion—and we protect your privacy with the same sensitivity. When you share your personal information with us during times of loss or logistical need, we consider it a sacred trust. This Privacy Policy explains what information we collect, how we use it, and how we ensure it remains protected.

By using our website or services, you consent to the practices outlined in this document.

1. Data We Collect

We only ask for what’s essential—and we never misuse it.

When you use www.bangalorecremationservices.com or reach out to our team for service requests, we may collect the following types of information:

a. Personal Information

  • Full name
  • Contact details (phone number, email, address)
  • ID proof (for documentation and cremation slot verification)
  • Details of the deceased (name, age, cause of death)
  • Certificates (Doctor’s death certificate, BBMP cremation application)
  • Pet-related details (for pet cremation services in Bangalore)

b. Technical Information

  • IP address
  • Browser type
  • Device type and screen resolution
  • Cookies and usage behavior for site analytics

We do not collect sensitive payment card information directly through our website; all transactions are redirected through trusted, encrypted third-party gateways.

2. Purpose of Information Collection

We collect data only to serve you better.

We use your information solely to:

  • Book cremation services in Bangalore at BBMP-authorized crematoriums
  • Assist with how to get death certificate in Bangalore from municipal authorities
  • Arrange ambulance services and mortuary vans
  • Deliver and collect freezer boxes (including service to Hebbal and other localities)
  • Facilitate pet cremation near you
  • Coordinate air ambulance service in Delhi and repatriation logistics when required
  • Comply with legal and civic obligations (BBMP, police, hospitals)

We never collect data for unsolicited marketing or promotional targeting.

3. How We Use & Share Your Data

Privacy, always. Third-party sharing, only when required.

Anthyesti may share your data only with authorized entities to fulfill specific services:

  • BBMP Officials for cremation bookings and death registrations
  • Ambulance and Transport Partners for scheduling
  • Airport and Embassy Authorities for repatriation or air ambulance dispatch
  • Local priests or funeral teams, as applicable

Your data will not be shared, rented, or sold to any unrelated third-party organizations, advertisers, or affiliates. We strictly avoid any non-consensual use of personal information.

4. Data Security

Security is not just a system—it’s a responsibility.

We implement industry-standard practices to protect your personal data:

  • SSL encryption on all web forms and communications
  • Secure servers with controlled access
  • Internal protocols for data handling and document storage
  • Frequent audits to maintain data hygiene

In case of a data breach, you will be informed within 72 hours as per applicable data protection laws.

5. Cookies & Analytics

Helping us improve, without compromising your identity.

Cookies help us understand how visitors use our site—so we can make essential end-of-life information easier to find, without ever compromising your identity. We use essential cookies and anonymized analytics tools (e.g., Google Analytics) to:

  • Understand how visitors use our website
  • Monitor loading times, bounce rates, and navigation patterns
  • Improve page performance and information layout
  • Identify lag in areas such as how to get death certificate in Bangalore or information about mortuary van services

Cookies do not contain personally identifiable information. You can disable cookies via your browser settings, although this may affect functionality.

6. User Rights

Your data. Your decisions.

As per our internal compliance and user-first policy, you are entitled to:

  • Request access to your personal information
  • Request correction of any inaccurate data
  • Request deletion of personal data (subject to service status and legal retention timelines)
  • Opt-out of receiving service updates once your engagement concludes

To exercise these rights, please email us at customercare@bangalorecremationservices.com.

7. Data Retention Policy

We keep your data only as long as needed—and never longer.

Your information is retained:

  • As long as your service is active with Anthyesti
  • Up to 90 days post-completion of service, for feedback or documentation follow-up
  • Up to 1 year for cases involving legal, medical, or transport coordination (e.g., air ambulance services or BBMP registrations)

We delete or anonymize your data after this period, unless required by law to retain it longer.

8. Policy Revisions and Updates

We will inform you when policies change—no fine print.

This privacy policy may be updated from time to time to reflect:

  • Changes in BBMP or state regulations
  • Enhancements to our service security or platform features
  • Adjustments for GDPR or other legal requirements

Each update will have a timestamp and version reference. Continued use of our website or services will be considered acceptance of any such revisions.

9. Children’s Privacy

This site is not meant for children under 18.

Our services are designed for legal adult representatives or next-of-kin arranging end-of-life care. We do not knowingly collect or store personal information from children or minors.

If you believe a child has submitted their information, please contact us immediately so we may delete it.

10. Contact & Concerns

Trust is built on openness. We’re here to clarify everything.

If you have any concerns about your privacy or data usage, reach out via:

24×7 Helpline: +91 8792673332

Email: customercare@bangalorecremationservices.com

Address: Hebbal Crematorium, Bellary Rd, Chiranjeevi Layout, Hebbal Kempapura, Bangalore – 560024